FAQ

The family room costs 5,40€ per half-day of attendance (8.00 to 14.00 or 14.00 to 20.00).

Payment must be made by bank tranfer (see bank account details).

It is not necessary to pay before the beginning of the session.

The family room is reserved for the children of current Members of the European Parliament and children of officials or other staff of the European Parliament when they are in Strasbourg

(a) during Parliament session weeks or for any other reason in connection with their parliamentary work (Members)

(b) on mission away from their normal place of work (officials or other staff ).

The family room is located on the first floor of the Winston Churchill building (see plan).

Children are admitted from the age of three months up to six years old.

Nothing special, we provide everything (meals, baby nappies, hygiene products...).

However, it is recommended to bring a change of clothes.

Children are provided a lunch, light snacks in the morning and afternoon and dinner, prepared by a cook, within our structure.

You will find examples of menus on our website.

In case of food allergy, please report it upon your arrival and our cook will adapt the meals for your child.

The persons in charge of the child are authorized to drop off and pick up the child.

If this is not possible, please indicate to the manager of the family room (PERS-SallefamilialeStrasbourg@europarl.europa.eu) the name of the person who will exceptionally drop off or pick up the child.

As far as possible, we ask you not to pick up the children during meals or nap time.

If your child is sick, you should consult a physician who will consider if your child is in a position to come back to the family room without risk of infection for the other children.

A medical certification should be handed over to the family room staff.

Please inform the educators in case your child suffers from allergies.

Also, if your child is taking medication for their allergy, please provide it to us.

Parking spaces are allocated for parents whose children attend the family room on a “first come, first served” basis.
If you require a space, please indicate it on the registration form.

You can contact the family room manager, Ms Céline Zaimoğlu, by e-mail: PERS-SallefamilialeStrasbourg@europarl.europa.eu or by phone: +32 228 43597 outside sessions and +33 3 88 1 74109 during sessions.

The Head of Working Time and Childcare Facilities Unit (Directorate-General for Personnel) is responsible for the processing.